Code of Conduct – Act Above

Code of Conduct

Act Above - Respect Others

What does it mean to be a part of the #AOFamily?

It means that you’re a part of some of the loudest, most passionate fans of our United States national teams. It means that you are the face of American soccer fandom here and abroad. It means that you are a member of an organization committed to the mission to “unite and strengthen” support for soccer in this country.

It means you are a part of something bigger than yourself. It also means you have a responsibility to “Act Above”.

At the core of “Act Above” is that we, as members of American Outlaws, and those we bring to join us in our growing supporters sections, respect others regardless of whether they respect you.

Racism, discrimination, sexism, homophobia, disrespect, and physical or verbal assault towards fellow fans or fans of other teams have no place in AO. How you conduct yourself in and outside the stadium, at your chapter bars, and online, in your words and actions reflect on all of us.

This includes, but is not limited, to:

- Use of flares, smoke bombs, or other incendiary devices in stadium

- Throwing any objects onto the field of play during a match

- Leading, participating, and/or encouraging in inappropriate chants

- Physical harm or threats of physical harm to others

- Disrespectful and/or hateful speech online and offline

As the ranks of the American Outlaws grow so does our profile. The actions of a select few make us all look bad.

It is up to all of us to make sure that we “Act Above” and to make sure others in and around AO do the same. If you see individuals acting in way that violates our code of conduct, let them know, let us know, and please don’t participate in or encourage it. There is no excuse for watching something happen and not intervening. Everyone must be held accountable for his or her individual actions and that means that there are no bystanders.

Our strength comes from how we unite our fan base and not how we tear down fellow U.S. fans or opposing fans. We know that every one of you believes in passionately supporting the team, but we must always do so in a way that is admired for how we act, not only in the U.S., but also around the world.

To “unite and strengthen” American soccer we must “Act Above”.


Slurs, derogatory language, physical harm and/or threats of physical harm towards anyone are completely unacceptable and will be dealt with in the strictest possible terms. Any member of American Outlaws who does not follow our “Act Above” Code of Conduct is subject to removal from the organization pending an investigation.

We reserve the right to revoke anyone’s membership for his or her actions at AO events (whether national or local), U.S. Soccer games, and/or online that violates the letter or spirit of our “Act Above” Code of Conduct.

Additionally you will lose all the privileges of being a member of AO (discounts, etc) including access to AO supporter section tickets. We have the full support of the United States Soccer Federation to revoke all future ticket purchases to matches in any other part of the stadium as well.

You are responsible for your own actions as we are responsible for protecting our organization and preserve the passionate positivity of American soccer culture.


If you believe a member of American Outlaws or someone attending an AO event is not following our “Act Above” Code of Conduct there are several ways to report an incident:

- Please find an AO National member, AO chapter leader or AO Watch leader at AO events.

- Contact us through our AO Watch number (475-2CALLAO… 475-222-5526) for on-site assistance.

- Complete our “AO Watch” form so we can investigate and address any situation.

- We can also be reached via email at:

Note: If you believe a crime is occurring or has occurred please report it to the proper local authorities immediately.


Any member attempting to resell a ticket for more than face value is subject to having their membership revoked, and may face a possible lifetime ban from membership. You will no longer be able to purchase future AO tickets and AO will also forward your name to U.S. Soccer for them to decide whether to remove you from their future buyers’ list as well.

All tickets purchased in the AO section from this site or from US Soccer shall be resold at face value—no more, but less if you choose (and gifting is a wonderful choice). TICKETS IN THE AO SECTION MAY NOT BE SOLD FOR ADDITIONAL MARK-UP BEYOND THEIR FACE VALUE, SOLD FOR PRIVATE PROFIT, OR UTILIZED TO PROMOTE OR RAISE FUNDS FOR ANY OTHER COMPANY OR PROJECT. As a member, I understand that if I attempt to sell an AO ticket for above face value, purchase a ticket with the intention of reselling it above face value, AO has the absolute right, in its sole discretion, to revoke my membership in AO.

Scalping is simply not part of our community, and we will do everything in our power to block it from taking place.